Computing helpdesk

The computing helpdesk is located in the Spärck Jones Building , on Floor 2 in Room 4 (SJ2/04).

What can you do at the Help Desk

Buy print credits: print credits bought here can be used across campus.
Sort out log-in problems: If you are having trouble we can unlock your account, reset your password and help you resolve other issues that may be preventing you from logging onto the computers
Borrow equipment: we have a variety of items available for loan to support your module work. Some can be booked out for a couple of days “off the shelf” others may require pre-booking
Pick up a “How To” sheet: if you want to know how to upload your website, connect to your SVN repository, log in to Oracle, access your K:\drive on Linux etc. we can give you a help sheet.
Get help with technical problems: if we are not busy we may be able to help you sort out technical problems with your own kit

We are open from 08:45 until 16:45 from Monday to Thursday. On Fridays we open at 08:45 and close at 16:30

In the holidays we are open from 09:00-12:00 and from 13:00-16:00

The Help Desk is closed on Bank Holidays and at other times, such as over Christmas, when University buildings are closed

If you cannot visit us directly we can be contacted in the following ways:

E-mail: scentech@hud.ac.uk
Tel: 01484 472977
Text: 07624 802254 (texts are received by our email account)

PLEASE NOTE: Problems with email should be reported to Computing Services help desk in the Library.